Contact Us

We’re here to help and answer any questions you might have. Whether you need assistance with using the site, want more information about a particular loan topic, or have suggestions on how we can improve, feel free to get in touch with Finpanda through the following methods:

Email: The quickest way to reach us is by sending an email to contact@finpanda.com. Please provide us with details about your inquiry or issue, and our team will get back to you as soon as possible. We strive to respond to all emails in a timely manner, typically within 1-2 business days. This email address is monitored by our support team, and we’re happy to answer questions about how Finpanda works, clarify information about loan comparisons on our site, or address any concerns you may have.

Business Hours: Finpanda operates online, and you can send us messages at any time. Our team typically reviews inquiries during regular business hours (Monday to Friday). If you contact us on a weekend or holiday, please allow a little extra time for a response, but we will reply as soon as we can once we’re back in the office.

Please Note – We Do Not Provide Loans: Finpanda is a comparison service only. We are not a lender, and we do not issue loans or financing directly. Because of this, we cannot assist with specific questions about a loan you may have taken out with a lender found through our site. If you have questions about an existing loan (for example, questions about your payments, terms, or any issues with the loan), you will need to contact the lender or financial institution that provided that loan. They will have access to your account and be able to help you with those details. Similarly, if you started a loan application with a partner lender through Finpanda, any follow-up, approval status, or document submission should be done with that lender. We understand it can be confusing, but think of Finpanda as a helpful guide to find a loan – once you choose one, the actual loan process is handled by that separate company.

We appreciate your understanding on this. For any general inquiries, feedback about our website, partnership opportunities, or media inquiries, Finpanda’s contact email and form are the best ways to reach us. We value your feedback and strive to improve our services based on user input.

Thank you for considering Finpanda. We aim to be a trustworthy resource for your financial needs, and we look forward to assisting you. If you reach out, expect a friendly response from a member of our team who truly cares about helping you find the information you need.